IoT (Internet of Things) and Augmented Reality (AR) are just two of the trends to transform logistic as we knew it in 2016. These two technologies will simplify and automate the logistics processes. 3PL providers will also expand their services, which will bring an increase of the ERP and WMS software demand.
The current economy and the rapid evolution of e-commerce have constrained the companies to change in order to better respond to customers’ expectations and to offer them the most pleasant experience regardless of the chosen channel. A successful business has to use all the available channels to reach the customer and to keep track with any innovation in this field, even if these succeed in such a fast pace.
Even since its beginning, e-commerce has transformed the way stores sell their products and how buyers buy them. Let’s consider the following figures:
– in 2014, the domestic online retail has exceeded 1 billion Euro, compared to 600 million in 2013 (as GPeC has estimated)
according to the last census, Romania has a population of 19,7 million inhabitants of which over 10 million are Internet users
Romania currently has over 5000 online stores (and their number is constantly growing)
A distributor’s activity seems as simple as buying and selling products. Yet, this simplicity is more complicated than it might seem. Distribution is a continuous fire activity, with constant need of stock and client orders information.
Daily analysis is needed on staff performance, receiving orders and collecting payments. Stocks need to be analysed daily, as well as supplier orders. Similarly, distributors have to analyze sales by divisions or brands, in order to find the best products combination to generate a maximum of profit. An income and expenses review must be an on-going activity. There are several costs to be monitored: handling charges, storage, car park costs, as well as salaries, contributions and other taxes. All these are the “ingredients” of an average day in a distribution company. Other specific issues to be addressed are increasing billing efficiency through information quality and human error elimination.