Reporting tools are not analytical tools

Date: 24-02-2011

Implementing a Business Intelligence solution is a stumbling block for many software companies. And this because any BI software is customized depending on customer requirements. In other words, the implementation requires an analyze of client business, a correct insight of customer needs and an adapting to the real situation existing at the client business level. When I said that it takes to guess the customers correct needs, I considered that many of the Romanian managers do not know how a BI solution could help them. And although they shows delighted when you present such a solution and are even willing to buy it, its few those who know exactly what they want and for what they want a BI solution you when you ask them that. Once you manage to see which are the customer needs and, most important, once you reach to make the client realize what are his […]

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