SocrateOpen is an open source ERP/CRM solution that can be downloaded and used for free from this site. If you need support services from BITSoftware, choose the edition that best matches the services you need to ensure on-going success with your SocrateOpen Business Solution.

SocrateOpen Community Edition

Designated for ERP and Java developers who want to take advantage of BIT Software's adaptable open source ERP software. SocrateOpen Community Edition binary and source code are freely distributed. The Community Edition does not include automated upgrade tools or support from BIT Software. SocrateOpen Community Edition is distributed under a GPL open source license. Download and use it for free.

SocrateOpen Standard Edition

Designed for value-conscious companies that want a stable and full-featured SocrateOpen ERP solution that is backed by quality support offerings, including access to SocrateOpen Technical support services, automated upgrade tools and Service Pack releases. Access SocrateOpen Standard Edition through a platform-independent Java client. SocrateOpen Standard Edition is distributed under a GPL open source license.

SocrateOpen Professional Edition

Designed for midsize and larger companies that want the best functionality, usability and support from their SocrateOpen ERP solution. SocrateOpen Professional Edition includes SocrateOpen's advanced interactive web architecture enabling a highly productive user experience from a web browser. The professional support offerings include unlimited support requests, a response time service level agreement, phone support and access to the latest software fixes as soon as they are available. SocrateOpen Professional Edition is distributed under an open source commercial license. SocrateOpen Professional Edition is available on premise or on Amazon Cloud.

SocrateOpen Enterprise Edition

Designed for companies that need the most sophisticated enterprise-class functionality, usability and support from their SocrateOpen solution. Enterprise Edition includes complete Professional Edition functionality plus multi-server support, management Dashboards, Visual Dictionary Editor, Dynamic Web Services support. Premium support offerings include unlimited support requests, a response time service level agreement, phone support and access to the latest hot fixes as soon as they are available. SocrateOpen Enterprise Edition is available on premise, or on Amazon Cloud.

Pick an edition that suits your needs

Editions	Community Edition	Standard Edition	Professional Edition	Enterprise Edition
Subscription price (per user, per year)	Free Download	350€ Buy	500€ Buy	750€ Buy
Minimum number of users	Unlimited	10	10	10
Minimum subscription term	Unlimited	1 year	1 year	1 year
Functionality	Community	Standard	Professional	Enterprise
Core ERP & CRM Functionality	yes	yes	yes	yes
Cross-platform Java Client	yes	yes	yes	yes
PDF Report Writer		yes	yes	yes
Web-based Architecture and UI			yes	yes
Business View Reporting Layer			yes	yes
Enterprise-level Data Security Support			yes	yes
Available on Amazon Cloud			yes	yes
Multi-server Support				yes
Management Dashboards				yes
Visual Dictionary Editor				yes
Web Services Support				yes
SocrateOpen Fixed Assets	yes	yes	yes	yes
SocrateOpen Manufacturing			€	€
SocrateOpen Warehouse Management			€	€
SocrateOpen Fleet Management			€	€
SocrateOpen Online Banking Interface			€	€
Support	Community	Standard	Professional	Enterprise
Community Support Forums	yes	yes	yes	yes
SocrateOpen Community Wiki	yes	yes	yes	yes
Documentation		yes	yes	yes
Access to SocrateOpen Support		yes	yes	yes
Unlimited Support Requests			yes	yes
Premium Service Levels			yes	yes
Phone Support			yes	yes
Software Maintenance & Updates	Community	Standard	Professional	Enterprise
Application Source Code	yes	yes	yes	yes
Service Packs		yes	yes	yes
Service Packs + latest fixes			yes	yes
Software Upgrades	Community	Standard	Professional	Enterprise
Access to Automated Upgrade Tools		yes	yes	yes
License Type	Community	Standard	Professional	Enterprise
Open Source License (GPL)	yes	yes
Commercial License			yes	yes
Database Choices	Community	Standard	Professional	Enterprise
Oracle XE	yes	yes	yes	yes
Oracle Standard Editions		yes	yes	yes
Oracle Enterprise Edition			yes	yes

Functionality

• Core ERP/CRM functionality
  Includes core ERP & CRM capabilities for Financial Management, Purchasing, Materials Management, Order Management, Project Accounting, Sales, Fixed Assets, Service, eCommerce, and Performance Management and Reporting.
• Cross-platform Java client
  Access your SocrateOpen applications and data using the SocrateOpen Client-server architecture. Client software is compatible with desktop operating systems that support Java JDK 1.6.
• PDF report writer
  A server-based PDF report writing library that enables you to save SocrateOpen reports in .PDF format for electronic distribution.
• Web based architecture and UI
  The SocrateOpen Web architecture delivers functionality, usability, responsiveness and personalization capabilities that are rarely found in browser based enterprise applications. Available in SocrateOpen Professional Edition and SocrateOpen Enterprise Edition.
• Business View Report Layer
  The Business View Layer enables reporting access to pre-defined or customer specified views of ERP data through SocrateOpen's rich application-level security controls. Available in SocrateOpen Professional Edition and SocrateOpen Enterprise Edition.
• Enterprise-level data security support
  Assign data level security at the record or field level. Supported in SocrateOpen Professional Edition and SocrateOpen Enterprise Edition.
• Available on Amazon Cloud
  SocrateOpen Professional and Enterprise Edition can be deployed on Amazon Cloud, a virtual computing environment for business applications. With SocrateOpen running on the Cloud, enterprises of all sizes can leverage this deployment option and the convenience of Amazon's on-demand computing services.
• Multi-server Support
  SocrateOpen Enterprise is built to scale - supporting multiple servers, large transaction volumes, hundreds of users and business complexity required by demanding businesses of all sizes.
• Management Dashboards
  Role-based dashboards allow you to drill-down to monitor and analyze your operations more effectively. Available only in SocrateOpen Enterprise.
• Visual Dictionary Editor
  SocrateOpen's revolutionary design enables applications to be easily customized and extended without programming - a first in the ERP industry. Applications are defined as objects in an Active Data Dictionary. Changes are easily made using a modern "drag and drop" Visual Dictionary Editor. Available only in SocrateOpen Enterprise.
• Web Services Support
  Integration with other applications is easy using SocrateOpen's service oriented architecture (SOA) and web services.
• SocrateOpen Fixed Assets
  The Fixed Assets module provides recording and tracking of assets per persons, locations, profit centers on multiple accounting schemas. Available for all editions.
• SocrateOpen Warehouse Management
  Improve warehouse productivity by automating inbound and outbound logistics. Available as an add-on to SocrateOpen Professional and SocrateOpen Enterprise Edition.
• SocrateOpen Manufacturing
  Automate manufacturing processes with seamless integration with purchasing, materials management and order management. Available as an add-on to SocrateOpen Professional and SocrateOpen Enterprise Edition.
• Fleet Management
  Fleet Management and integration with the employees hours sheet. Available as an add-on to SocrateOpen Professional and SocrateOpen Enterprise Edition.
• Online Banking Interface
  ING Online banking integration, for bank statements import and payments export. Available as an add-on to SocrateOpen Professional and SocrateOpen Enterprise Edition.

Support

• Discussion Group Access
  The discussion group is the place where we invite users to interact with each other on SocrateOpen topics ranging from product features to integration with other mission-critical applications. This is an excellent channel to seek help from other SocrateOpen users, provide feedback, and find answers to questions.
• SocrateOpen wiki community
  Collaborate with your peers in the SocrateOpen community. The SocrateOpen Community Wiki features SocrateOpen User Documentation and some areas where you can share your knowledge with others. Here you can also download for free the SocrateOpen application.
• Documentation
  Documentation can be accessed at no charge. The SocrateOpen Documentation (in Romanian language) includes detailed descriptions of the functionality and features in SocrateOpen and is based on a wiki system to facilitate collaboration and information sharing across its community. It can be accessed by registering at SocrateOpen Community - Documentation.
• Access to SocrateOpen Support
  Customers with a SocrateOpen Support Subscription have access to trained personnel for resolving Support Requests. The Standard Edition includes a fixed number of support requests based on the number of users in your subscription. The Enterprise Edition includes an unlimited number of support requests.
• Unlimited Support Requests
  The Professional Edition and Enterprise Edition include an unlimited number of support requests.
• Premium Service Levels
  SocrateOpen strives to provide timely responses to all customer service requests. Support requests from Professional Edition and Enterprise Edition customers are subject to a response time service level agreement.
• Phone Support
  Phone support is reserved for SocrateOpen Professional and SocrateOpen Enterprise Edition customers and is currently available during business hours.

Software Maintenance & Updates

• Application Source Code
  Source code for stable SocrateOpen releases is freely available for download.
• Service Packs
  BIT Software periodically produces Service Packs that include cumulative bug fixes on top of the latest available stable release. Service Packs go through a full regression test before release. Service Packs are included with SocrateOpen Standard Edition, SocrateOpen Professional Edition and SocrateOpen Enterprise Edition subscriptions.
• Hotfixes
  BIT Software may provide "latest fixes" to specific significant issues identified by Professional and Enterprise Editions customers.